I have a Problem here I have BT Parental Controls Turned On. GET YOUR DIGITAL TOOLKIT. For example, you can control your children's internet use when you're not about. BT also offer the following functionality: with this Mini Hub. Configure your home hub to not do DHCP on your network anymore. . Open a new web browser. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. If you have FTTC, then you will need a VDSL modem/router. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Click on Plans and device. No reposnse since then. ive checked settings and parental controls is disabled. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Horrified just now finding out in browsing history my 7 year old googled inappropriate words and **blee. Here are some answers to help you. 3. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 0:37. - see in the dark – the app comes with night vision. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. 11ac system, the Asus ZenWifi AC (around £250), which. Short of locking away the hub and socket. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. Updates software etc but still get asked for pin only happens on subscripton channels. If you run into difficulties or have a question about BT’s products and services, join our community and. It's free for all BT Broadband customers. Includes a BT Home Hub (unless BT has already provided you with one). I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. Then click on Configure. Find ‘Manage your extras’ towards the bottom of the page. 0:37. Protect your BT Home Hub. You can change it at any time. Go to solution. Hello My parental controls do not work. BT Parental Controls. . Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. Set up and use Parental Controls. Click on the device from the list. with this Mini Hub. Get 3 months free broadband. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. Includes a BT Home Hub (unless BT has already provided you with one). Works when using your BT ID on UK BT Wi-fi hotspots. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. BT. BT Virus Protect works on compatible PC/MACs. Figuring out what kind of parental control is best is entirely based on your own family's needs. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. BT Parental Controls. 99 Check price. Hi BT Community. Just log in to. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. (7 pages) Switch BT smart hub User Manual. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Home > Broadband > Guide > BT Parental Controls guide BT Parental Controls guide. Broadband & mobile networks. You should be able to do this with certain 3rd party routers however, but not on the Business routers. Re: Parental Controls. I have tried Resetting and Restarting the Hub its BT Home Hub 2. The easiest way to access the BT Smart Hub Manager is to type 192. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. To check if your Content Controls are active at any time, just repeat steps 1-5. 65% of young people aged 11-16 are in favour of the. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Needless to say BT's live chat was down as well. Turn on Restrictions. 168. Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. You can change it at any time. Free P&P and no upfront costs. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. Go to MyBT and log in using your BT ID and Password. If you have full fibre FTTP, you simply need a router. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. It takes into account the first part of the site address, such as; "and not the information after this. Click Change Settings next to BT Access Controls. In our 30m test, 802. Thanks for posting about parental controls blocking instagram. BT Parental Controls assess each site that is accessed on your home connection. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. I decided to change this back. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Business hub - need to install parental controls as kids on internet for schoolwork. I have a slight issue with parental controls I would like to setup on my BT hub. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. This is a fault only on the internal (home) connection of the home hub. 11ac system, the Asus ZenWifi AC (around £250), which. Time to put it to the test. Values are below,. Many others have the same problem. Broadband. Enter 192. You have to manually add the MAC of a new device into the BT 4G Home Hub to connect. Monitoring gives you a much clearer picture of what your child has been viewing online. The BT parental controls are applied at the network level and not the Hub, if the filters aren't working there may be an issue on our side and I'll be happy to get that looked into. 254 into a web browser, or simply click on our link. It's really easy to set up BT Web Protect. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. You can adjust these settings in the mobile section of MyBT. BT Broadband . Tap. Home network (24 pages) Switch BT Home Hub Quick Start Manual. We know that children, particularly. Open a search engine of your choosing. Sorry you can't get the Parental Controls to work. Payment by Direct Debit. 5. Get started today Set up your card in minutes. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. The mobile blocking is working perfectly but the router function just isn't working. - record clips and take snapshots of what’s happening when. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. BT Parental Controls. Check settings, and iPhone1 is now not shown as having any controls, and has been replaced by iPad1 or AmazonFireStick or TV etc. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. BT Virus Protect works on compatible PC/MACs. In the Echo's Wireless Network setup screen in the app, type in the name of your BT Home Hub network and the password you use to allow devices to connect to the network. Use your parental control PIN to control access to programmes with an age rating. Bills &. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Welcome to this user forum for BT Retail phone and broadband customers. Going to "Manage your extras". 3. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Do I need to g. . YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Fibre without landline. . Using and configuring a third party router. If youParental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. Spam and pop-up blockers. 3. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Re: Smart Hub 2 - control wifi access open to abuse. *Monthly price will increase. 3. How do I manage BT parental controls? Here’s how: Log in to My BT with your BT ID. Ensure that parental controls are managed. Our bt parental control has never worked since we moved home (fine at old address). Tried deleting cache and rebooting the router. They worked fine until we moved house and were provided with a new hub. For example, you can control your children's internet use when you're not about. We’ll be ready to activate it. TP-Link Deco parental controls: set up and what you can do. I have read of similar issues posted in this Com. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. I have setup the parental control using the firewall rule, with time restrictions. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. Thanks to its multiple radios, it can connect to a huge number of low-power smart. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. Find out how to fix any problems you might be having with BT Parental. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and channel management when using the default BT equipment and home network app. 11ac speeds reaching an impressive 50. Time to put it to the test. I'm sorry you haven't been able to set up the Parental Controls. Choose apps to restrict. 1. Upgrade your router with a BT Fibre deal. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. Enter your BT hub admin password. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. A site is being blocked incorrectly by BT Parental Controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Set up the Raspberry Pi with a free Linux operating system. 168. You may want to keep your Mini Hub plugged in to make. That’s why we include BT Parental Controls free with all our broadband packages. Web Protect. I am trying to override a blocked site but BT. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee S/W on every device in a secure way makes it a non-starter. 168. From the app, click More then select Your wi-fi network. 99 connection charge may apply. We run our business from home on BT business FTTP. Open the web browser on any device, preferably a PC or laptop, and type 192. (13 pages) Switch BT Home Hub Quick Start Manual. Type 192. My BT App The quickest way to manage your BT account on the go and get help with your. (Make sure you’re connected to your home network. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. On the plusnet hub it wouldn't show. This is infuriating me and it's a real flaw in the soft. This fault was really tough to figure out. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. BT Parental Controls can help limit the potentially harmful content that your children watch online. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. My BT parental controls has never worked since I moved home (fine at old address). 02. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. Change the Wi-Fi channel. Then click on Parental Controls and turn it off. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Network IP on Macbook now shown as 192. BT Parental Controls is a network based solution designed to help parents protect their children online. I have setup the parental control using the firewall rule, with time restrictions. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. That’s why we include BT Parental Controls free with all our broadband packages. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. 254 in a web browser to open BT Hub Manager. However, he has discovered a hack, where he can create a duplicate of. Non-BT business hub or router: It's preferable that you use a BT Business Hub. 3. TVS. They worked fine until we moved house and were provided with a new hub. As an example of what it's blocking, is one. . How to open the Hub Manager. Use your parental control PIN to control access to programmes with an age rating. When the light on the front turns green, your hub is on. I've also got a Wi-Fi disc setup. I spent 3 hours with a BT advisor trying different solutions 5 days ago. BT Home Hub Parental Controls causing Script Errors. This would be my preferred approach however I am keen to use the B. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. Enjoy all the Sky channels included with a NOW Entertainment and NOW Cinema Membership and all eleven Sky Sports channels with a NOW Sports Membership, plus, all four TNT Sports channels featuring exclusive UEFA Champions League access as well as Netflix and discovery+. You’ll still be able to use a mobile phone, just make sure you keep it charged at all times. Setup may take up to 2 hours. Thanks will do. Every setting is indicating "off". 1 ACCEPTED SOLUTION. Find ‘Manage your extras’ towards the bottom of the page. 65% of young people aged 11-16 are in favour of the. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. So if anyone has a more elegant solution then please let me know. Click the Settings tab, at which point you’ll be asked to enter your admin password. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. TV parental controls . After that, click onManage services. We run our business from home on BT business FTTP. Step by Step instructions. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Hi I have a BT Home Hub 5a running OpenWRT 19. BT broadband. Use your parental control PIN to control access to programmes with an age rating. Select Control wi-fi access for your devices to manage your screen time online . Page 5 On Demand and or Music Videos, press the green button choose Search from the main menu. My PC is conntected with Ethernet. Includes a BT Home Hub (unless BT has already provided you with one). Compatible line required otherwise £49. BT Virus Protect works on compatible PC/MACs. Parental Controls on BT Home Hub. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. 4GHz channel has a throughput of. Cancel anytime. YouView from BT; BT Sport on. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. All the action for a fraction. Logging into a My BT account with a BT ID. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Just press the Home (or YouView) button and choose Settings > Parental Controls > Restrict Rated Programmes. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. They were working fine before. The Netgear does the job I bought it for and I am happy with the speeds I get when multiple devices are connected. Press then go to (Settings) (at the top right of your screen) and select BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Email; Billing. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it’s also available to buy. Try My BTWith an Android device running Family Link and signed into your kid's account, open the Family Link app on the phone. Mini Hub switch pdf manual download. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. If you need your Mini Hub in the future, contact us. We’ll be ready to reactivate it. The default PIN is 1234. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Strong passwords. Clicking on "Manage BT Parental Controls". My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. 1. Find the best signal location in your house - this is often near a window. They are the only BT employees on this forum, and are based in the UK. Parental controls wont turn off. Payment by Direct Debit. Have a new hub coming so once recieved, will start from scra. On December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. Home network (24 pages) Switch BT Home Hub Quick Start Manual. 5. 24 month contract. Are you a business user?Parental Controls not working. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. You might be asked to make a £1 payment. For new Fibre Essential customers that sign up for 24 months. You also have. Works when using your BT ID on UK BT Wi-fi hotspots. 99 connection charge may apply. . 99 connection charge may apply. Hi Trendy. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Coverage, 2 Gigabit Ports per unit, WiFi Router and Extender Replacement, Works with Alexa, Parental Controls, 2 - pack. Then click on Configure. 254 in a web browser to open BT Hub Manager. 168. There doesn't seem to be any way to set parental controls at all. Fibre 1 with Landline Install anti-virus software. Three. It works fine, however whenever I, or more usually a visitor, connects a device to it for the first time (typically wirelessly) the user is unable to browse until they have fought their way past some parental control set-up pages. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. 4. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Unfortunately there is no way of setting it up those controls on a Business Hub. Then click ‘Setup BT Parental Controls’. See how to set up BT Parental Controls and which sites to block. Reply. Browse . The parental controls have not worked since it was connected. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. Put the box into the original mailing bag and seal with the sealing strip. Values are below, however, its not working and access is NOT restricted. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. The best wireless router for most people: Asus RT-AX82U. There doesn't seem to be any way to set parental controls at all. Home phone including Digital Voice; BT Mobile; Email. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 30K views 8 years ago. It’s also important to consider installing anti-virus software and parental controls:Hi everyone, I've been on BT infinity for some time now but just added 2 Amazon Fire tablets to the wifi network for the kids. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Includes a BT Home Hub (unless BT has already provided you with one). Help foster a healthy balance for your children and their devices, while. Mumsnet Logo. Press to open the YouView main menu and choose On Demand From the On Demand menu, press to start browsing all the On Now & Next. Mumsnet Logo. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. BT. How to install Showbox and. BT Home Hub 4 3732 Hub 4-B ADSL Guide BB 5 [2]. Select the times. Hi I have a BT Home Hub. test sites are blocked on PC, but access is allowed via mobile devices. It’s also important to consider installing anti-virus software and parental controls:I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. When you're setting up the Parental Controls you can customise them to block certain categories. Have a look at the How to Block Youtube section on the Parental Controls help. Pay nothing until Spring 2024. Key moments. Getting your T8 Mini set up at first use. 3. Controls & Settings guide. Up close, we saw similar file-transfer speeds to the TalkTalk Super Router, with 802. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. Help setting up with EE Guides. Business hub - need to install parental controls as kids on internet for schoolwork. Netflix Smart TV App connection problem error code nw-2-5 Solved. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. When using Netflix I keep getting errors and am unable to connect. The default PIN is 1234. BT Parental Controls help keep your children safe online. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. We run our business from home on BT business FTTP. Switch BT Home Hub Quick Start Manual. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 0 Ratings. This Mini Hub’s yours to keep Keep it somewhere safe.